Office Protocols Updated


Transcript

Hello, hello! My name is (sign name), spelled Nina. I run social media for Island Deaf and Hard of Hearing Centre, IDHHC for short.

On Friday, January 7, Dr. Bonnie Henry, BC’s Provincial Health Officer, has announced an order for all businesses to re-activate their COVID-19 Safety Plan.

What are our protocols for clients?

  • Clients wanting to enter IDHHC must make an appointment first.
  • You can book an appointment either virtually, by phone call, or by sending us an email.
  • Masks are required for entering the building and inside IDHHC as well.
  • When you enter IDHHC, the first thing you need to do is to go to the front desk and use hand sanitizer.
  • Plexiglass screens will be used for all in-person appointments.
  • Social distancing is required, 2 metres.

That’s it.

I know we’re in quite tough times. We need to stick together and support each other.

Stay safe, stay home. Help us and help others in protecting our community.

Bye!

Revised COVID-19 Protocols

TRANSCRIPT: Hi! My name is (sign name), spelled Nina. I do social media work for Island Deaf and Hard of Hearing Centre, IDHHC for short. This video is about revising our COVID-19 protocols.

Because IDHHC is a non-profit agency, we are not required to ask for vaccine card. This means we won’t be asking to see your vaccine card before entering our offices. However, we want to make sure all clients, volunteers, and staff are safe. How? By going back to previous protocols from last year.

The five protocols from last year that we’ll be using now are:

  1. No more drop-ins. By appointment only. You can book an appointment either virtually, by phone, by text, or by email.
  2. All clients, volunteers, and staff must wear masks at all times.
  3. All clients, volunteers, and staff must maintain social distancing of two metres.
  4. All clients, please arrive approximately 1 to 2 minutes before your appointment. Doors will be locked. Once it’s time for your appointment, we will let you in.
  5. Any rooms that clients have been in, after they leave, will be sanitized. Every day, once the office closes, all spaces will be sanitized.

Thank you all for helping us keep clients, volunteers, and staff safe. And all of you, STAY SAFE TOO! Bye!

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