Interpreting and Captioning Services

NOTICE OF MEDICAL INTERPRETING SERVICES (MIS)
EFFECTIVE JULY 3RD 2018

Medical Interpreting Services (MIS) for all Vancouver Island and Gulf Islands will be coordinated by Western Institute for the Deaf and Hard of Hearing (WIDHH) effective July 3rd 2018.

To book an ASL interpreter for a medical appointment or an emergency please contact WIDHH as listed below:

Non-Emergency

Phone: 604-736-7012
Text: 778-995-7391
TTY: 604-736-7099
Fax: 604-736-7786
Glide: MSH AVXH
Email: mis@widhh.com
Facetime: medicalis@icloud.com
Toll Free
Phone: 1-877-736-7012
TTY: 1-877-736-7099
After Hours/EMERGENCY

Phone: 604-736-7039
Text: 778-990-7391
TTY: 604-736-7078
Toll Free
Phone: 1-877-736-7039
TTY: 1-877-736-7078

Interpreting and Captioning Services

For over 20 years IDHHC has been the leading provider of professional interpreting services on Vancouver Island and contracts qualified American Sign Language (ASL) Interpreters and Captionists to ensure the very best in fluid communication.

IDHHC delivers ASL Community Interpreting Services (CIS) across the geographic region of Vancouver Island and the Gulf Islands. There are a limited number of registered Interpreters in the region and we work closely with each of them and the community to provide the best possible responses to requests for service.

Contracted active interpreters:

  • are screened for level qualification
  • have current Criminal Record Checks for working with vulnerable persons
  • are members in good standing of West Coast Association of Visual Language Interpreters (WAVLI)
  • adhere to the WAVLI Code of Ethics for Professional Conduct
  • are trained in American Sign Language and Deaf Culture

Interpreting coordination team can assist with information that may include:

  • Your Human Rights to have an ASL Interpreter
  • What is the correct process to get an ASL interpreter
  • Who is responsible for paying for interpreters
  • Client Code of Conduct
  • Duty to accommodate

Captionists are responsible for providing communication access by converting spoken language to text, in real-time. The captionist, using a laptop, will connect to a large TV or projector in which the text will appear on a TV or screen. The captionist will type out what is being said during the presentation in real-time, including jokes, off-the-point comments, pertinent sounds in the room etc. to ensure inclusivity. Individual captioning is also available by having the text appear on a laptop or tablet. The captionist can also provide a transcript of material that was captioned to both the consumer and the organizer if requested.

Captioning can include Communication Access Realtime Translation (CART), a form of captioning that can be provided on-site or remotely, usually for live presentations such as meetings, classes, or conferences.

Whether you are an individual in need of captioning, or an event organizer who is aiming for a fully inclusive environment, captioning services will make all the difference for everyone involved.

If you would like to book an interpreter or captionist or have any questions, please contact us at:

Tel: 250-592-8144
Text: 250-818-0479
FaceTime: interpreting@idhhc
Skype: interpreting@idhhc