1.800.667.5448 idhhc@idhhc.ca 130 - 1555 McKenzie Avenue, Victoria BC

COVID-19 & Reopening

Whenever we have important information regarding COVID-19 and how it affects our community, it will be shared here. If you want to be updated quicker and often, follow us on Facebook here.

HOW TO REACH US

SERVICES AVAILABLE

PHYSICAL DISTANCING & COMMUNICATION

TECHNOLOGY TO HELP YOU KEEP HEARING

GOVERNMENT OF BC LIVE UPDATES WITH DI

June 1, 2020

Reopening Information

April 7, 2020

We hope you are all staying healthy and continuing to do your part in physical distancing yourself from others to continue to help BC flatten the curve.

Our office, is open by appointment only and many of our staff are working remotely and happy to connect with you via phone, email, or face to face online (Skype or Facetime). If you have any questions or needing support during this time, please reach out to our staff.  See contact information here.

We will continue to answer your phone calls between 10am-2pm each day (Monday to Friday in Victoria & Monday to Thursday in Nanaimo), however the phones will not be answered on Friday April 10th or Monday April 13th as our staff will be off for the long weekend

Please Note:
Victoria Office Building at 1555 McKenzie Avenue
The outer doors to the building MAY be locked during business hours.
If you have an appointment or require service please contact us to arrange access to the Victoria office. Please make appointments for the Nanaimo office as well.

Our phones will be answered:
10:00AM – 2:00PM Monday to Friday in Victoria 250.592.8144
10:00AM – 2:00PM Monday to Thursday in Nanaimo 250.753.0999

Please go to our website to find information about all of the methods and opportunities to connect with our team in both Victoria and Nanaimo. Information on the website will be updated each week. You will find information about what services we are able to provide, as well ideas and information to help us all stay informed, safe and connected.

All of us at IDHHC will continue to support the members of our community. We encourage you to reach out to us if you need support, or reach out to one another if you can provide support to someone else. We are still here and will continue to do whatever we can, in any way we can, to support Deaf and hard of hearing individuals and families during this difficult time.

Staff and Board of Directors,
IDHHC

March 27, 2020

Effective immediately and until further notice Island Deaf and Hard of Hearing Centre offices will have reduced hours of operation and will not be providing in-person services unless they are urgent. Our staff team all have reduced hours and will be providing remote and virtual services. Please note that because of reduced hours, response to your inquiries may take 1 to 3 business days.

Please Note – Victoria Office Building at 1555 McKenzie Avenue
The outer doors to the building MAY be locked during business hours. If you have an appointment or require service please contact us to arrange access to the Victoria office. Please make appointments for the Nanaimo office as well.

Our phones will be answered:
10AM – 2PM – Monday to Friday in Victoria – 250.592.8144
10AM – 2PM – Monday to Thursday in Nanaimo – 250.753.0999

Please go to our website at: www.idhhc.ca to find information about all of the methods and opportunities to connect with our team in both Victoria and Nanaimo. Information on the website will be updated each week. You will find information about what services we are able to provide, as well ideas and information to help us all stay informed, safe and connected.

All of us at IDHHC will continue to support the members of our community. We encourage you to reach out to us if you need support, or reach out to one another if you can provide support to someone else. We are still here and will continue to do whatever we can, in any way we can, to support Deaf and hard of hearing individuals and families during this difficult time.

Staff and Board of Directors,
IDHHC

March 16, 2020

Open Letter

Above is a link to IDHHC’s open letter to our community from our Executive Director about COVID-19 and our action plan.

Below is an ASL interpretation of the open letter.

Public Health – Workplace: LINK
Keep Up to Date: LINK
Travel: LINK