Our staff includes audiologists, interpreters, sign language experts, speech-reading professionals and more. We work together to help bridge communication gaps, improve hearing health, and connect individuals with meaningful employment opportunities.
Amanda Windle
Director of Operations & Client Services
Anthony Walsh
Booking Coordinator
Carmen Sarich
Audiologist
Cheryl Barrett
Accountant
Christine Ehrlich-Brady
ASL Team Leader
Denise Robertson
Executive Director
Edward Storzer
Audiologist
Janet McDonald
Employment Case Manager
Kim Dillon
Employment Case Manager
Kristi Falconer
Manager of Communication Services
Ocean Tennant
Clinic Administrator & Client Services
Amanda Windle
Director of Operations & Client Services
Amanda spent twenty years working as an educator, education assistant, and community support worker where she planned and implemented a variety of programs for people of diverse ages and abilities. She also spent six years in a private audiology setting where she provided clinic support and administration services. Amanda is very excited to be in this role at IDHHC where she can build relationships with clients while supporting them in accessing the resources and tools available to them. During her time off, Amanda can be found exploring and photographing the many beaches and trails of Vancouver Island.
Anthony attributes a lot of his success in life and business to the support given to him by the deaf and hard of hearing community while he was growing up with a profound hearing loss. Having been well set up with the skills to succeed, after graduating from Camosun College, Anthony went on to open and manage several wine stores across Western Canada before returning home to Victoria. Anthony is thrilled for the opportunity to now be working for a non profit, especially one so close to his heart.
When not coordinating the booking of ASL interpreters and captionists during the day, Anthony can be found outside hiking with his puppy Alba, or in the kitchen cooking Italian food.
Carmen Sarich
Audiologist
Carmen is a recent Audiology graduate from the University of British Columbia. She was introduced to IDHHC through a student placement with Edward in the Victoria office. She was drawn to the amazing work the organization does and experienced her first client crying tears of joy to be hearing again! After working in private practice for a year, she is excited to return to IDHHC. She is looking forward to joining the team and being part of the good work they do. Outside of work, Carmen enjoys dancing, riding her bike, and going on long runs.
Cheryl Barrett
Accountant
Cheryl is IDHHC’s Accountant/Bookkeeper, she manages the financial part of IDHHC. She has 12 years of accounting experience and has mainly worked in non-profit organizations for the past 8 years. Cheryl is pleased to be a part of this organization that’s making a positive difference in the community. She is driven by her passion to make the world a better and more beautiful place. Cheryl loves creating art, playing strategy games, reading and (new during COVID) virtually travelling around the world through walking challenges.
Christine Ehrlich-Brady
ASL Team Leader
Christine has a Masters of Education and is passionate about American Sign Language (ASL) and to see it flourish and be known in our community.
Originally from Ontario and with a Bachelor of Science from Gallaudet University, she started her career as bank teller, literacy and job readiness practitioner. She was also an educator at Sir James Whitney School for 14 years and was on the ASL curriculum team for 10 years.
Christine relocated to BC and worked with BC School for the Deaf for 11 years. Because she loves the mountains and ocean, she and her husband retired to Vancouver Island. As an adventure enthusiast, she enjoys hiking, travelling, art and reading.
She is excited to accept a contract and join the IDHHC team and share IDHHC’s vision and mission as Team Lead for all the ASL programs.
Denise Robertson
Executive Director
Denise is the Executive Director at IDHHC and moved to Victoria in 1992 to carry on her career in Community Development. As well as being an event management consultant, over the years she dedicated her energies to fundraising with non-profits that include local as well as national health care, education and conservation organizations. Denise has always placed high value on being part of a community and the opportunity to give back. Her work at IDHHC drives that passion of working with the staff team, volunteers and stakeholders to make a difference. When not at the office she makes time for reading, fishing, golfing and travelling.
Edward is an audiologist at IDHHC. He earned his Master’s degree in Audiology at the University of British Columbia in 2002, where his published research focused on auditory processing in older adults. Before coming to IDHHC, he spent 17 years in private practice with extensive experience in hearing aid technology and aural rehabilitation. He also provides hearing healthcare and in-service education at residences and care facilities for seniors. Edward is a clinical instructor for UBC Audiology students. He thrives on working with clients at IDHHC and in the community to improve lives through better hearing and communication, using the latest technologies in hearing assessment and hearing loss treatment. In his spare time, he enjoys hiking with his family, playing ball hockey, and playing music with friends.
Kim is IDHHC’s South Island WorkBC Employment Case Manager. She has been in the employment services field for twenty years, serving Job Seekers in the Capital Region as a Case Manager, Job Developer, Workshop Facilitator, and Customized Employment Developer. Kim is thrilled to be working with IDHHC again, after serving as a Hearing Loss Resource Assistant in 2014/2015. Kim enjoys helping job seekers clarify and reach their career goals. She is also passionate about empowering job seekers to feel valued in the workplace while helping employers understand the benefits of a diverse workforce. In her spare time, Kim enjoys hiking, stand up paddle boarding, baking, and gardening.
Kristi is IDHHC’s Communication Services Manager and Interpreting/Captioning Coordinator. For the past 25 years, Kristi has worked as a Registered Sign Language Interpreter on Vancouver Island. She also coordinated Interpreting/Captioning services and worked as a Student Advisor at the University of Victoria for 12 years. Kristi enjoys connecting with the diverse range of clients that come in to the agency. She is passionate about creating barrier-free environments and empowering individuals. She is committed to social justice, equality, and has her own non-profit organization supporting children and families in Tanzania. She loves travelling, exploring, and spending time outdoors.
Ocean recently graduated from UVic’s history department. She grew up in East Vancouver and has a background working in integrated health clinics. She is passionate about doing work that gives back to the community, and aspires to create an environment where everyone is treated with the care that they deserve. She is very excited for the opportunity to work with the IDHHC team and community! When not at work, Ocean loves to cook, sing, and write.
Our Team
Our staff includes audiologists, interpreters, sign language experts, speech-reading professionals and more. We work together to help bridge communication gaps, improve hearing health, and connect individuals with meaningful employment opportunities.
Amanda Windle
Director of Operations & Client Services
Anthony Walsh
Booking Coordinator
Carmen Sarich
Audiologist
Cheryl Barrett
Accountant
Christine Ehrlich-Brady
ASL Team Leader
Denise Robertson
Executive Director
Edward Storzer
Audiologist
Janet McDonald
Employment Case Manager
Kim Dillon
Employment Case Manager
Kristi Falconer
Manager of Communication Services
Ocean Tennant
Clinic Administrator & Client Services
Amanda Windle
Director of Operations & Client Services
Amanda spent twenty years working as an educator, education assistant, and community support worker where she planned and implemented a variety of programs for people of diverse ages and abilities. She also spent six years in a private audiology setting where she provided clinic support and administration services. Amanda is very excited to be in this role at IDHHC where she can build relationships with clients while supporting them in accessing the resources and tools available to them. During her time off, Amanda can be found exploring and photographing the many beaches and trails of Vancouver Island.
Anthony Walsh
Booking Coordinator
Anthony attributes a lot of his success in life and business to the support given to him by the deaf and hard of hearing community while he was growing up with a profound hearing loss. Having been well set up with the skills to succeed, after graduating from Camosun College, Anthony went on to open and manage several wine stores across Western Canada before returning home to Victoria. Anthony is thrilled for the opportunity to now be working for a non profit, especially one so close to his heart.
When not coordinating the booking of ASL interpreters and captionists during the day, Anthony can be found outside hiking with his puppy Alba, or in the kitchen cooking Italian food.
Carmen Sarich
Audiologist
Carmen is a recent Audiology graduate from the University of British Columbia. She was introduced to IDHHC through a student placement with Edward in the Victoria office. She was drawn to the amazing work the organization does and experienced her first client crying tears of joy to be hearing again! After working in private practice for a year, she is excited to return to IDHHC. She is looking forward to joining the team and being part of the good work they do. Outside of work, Carmen enjoys dancing, riding her bike, and going on long runs.
Cheryl Barrett
Accountant
Cheryl is IDHHC’s Accountant/Bookkeeper, she manages the financial part of IDHHC. She has 12 years of accounting experience and has mainly worked in non-profit organizations for the past 8 years. Cheryl is pleased to be a part of this organization that’s making a positive difference in the community. She is driven by her passion to make the world a better and more beautiful place. Cheryl loves creating art, playing strategy games, reading and (new during COVID) virtually travelling around the world through walking challenges.
Christine Ehrlich-Brady
ASL Team Leader
Christine has a Masters of Education and is passionate about American Sign Language (ASL) and to see it flourish and be known in our community.
Originally from Ontario and with a Bachelor of Science from Gallaudet University, she started her career as bank teller, literacy and job readiness practitioner. She was also an educator at Sir James Whitney School for 14 years and was on the ASL curriculum team for 10 years.
Christine relocated to BC and worked with BC School for the Deaf for 11 years. Because she loves the mountains and ocean, she and her husband retired to Vancouver Island. As an adventure enthusiast, she enjoys hiking, travelling, art and reading.
She is excited to accept a contract and join the IDHHC team and share IDHHC’s vision and mission as Team Lead for all the ASL programs.
Denise Robertson
Executive Director
Denise is the Executive Director at IDHHC and moved to Victoria in 1992 to carry on her career in Community Development. As well as being an event management consultant, over the years she dedicated her energies to fundraising with non-profits that include local as well as national health care, education and conservation organizations. Denise has always placed high value on being part of a community and the opportunity to give back. Her work at IDHHC drives that passion of working with the staff team, volunteers and stakeholders to make a difference. When not at the office she makes time for reading, fishing, golfing and travelling.
Edward Storzer
Audiologist
Edward is an audiologist at IDHHC. He earned his Master’s degree in Audiology at the University of British Columbia in 2002, where his published research focused on auditory processing in older adults. Before coming to IDHHC, he spent 17 years in private practice with extensive experience in hearing aid technology and aural rehabilitation. He also provides hearing healthcare and in-service education at residences and care facilities for seniors. Edward is a clinical instructor for UBC Audiology students. He thrives on working with clients at IDHHC and in the community to improve lives through better hearing and communication, using the latest technologies in hearing assessment and hearing loss treatment. In his spare time, he enjoys hiking with his family, playing ball hockey, and playing music with friends.
Janet McDonald
Employment Case Manager
Janet is IDHHC’s Employment Advisor in Nanaimo. She has enjoyed putting her Psychology degree, H.R. Diploma, Life Coaching, and Career Development training to work in her 10+ year career in Employment Services and 12 years as a non-profit Executive Director. Janet values kindness and service to others, and therefore finds great satisfaction in helping people in her role at IDHHC. When she is not working at IDHHC as an Employment Counsellor, Janet keeps busy as a self-employed visual artist who enjoys bringing beauty into people’s lives in the form of paintings and fine art home décor.
Kim Dillon
Employment Case Manager
Kim is IDHHC’s South Island WorkBC Employment Case Manager. She has been in the employment services field for twenty years, serving Job Seekers in the Capital Region as a Case Manager, Job Developer, Workshop Facilitator, and Customized Employment Developer. Kim is thrilled to be working with IDHHC again, after serving as a Hearing Loss Resource Assistant in 2014/2015. Kim enjoys helping job seekers clarify and reach their career goals. She is also passionate about empowering job seekers to feel valued in the workplace while helping employers understand the benefits of a diverse workforce. In her spare time, Kim enjoys hiking, stand up paddle boarding, baking, and gardening.
Kristi Falconer
Manager of Communication Services
Kristi is IDHHC’s Communication Services Manager and Interpreting/Captioning Coordinator. For the past 25 years, Kristi has worked as a Registered Sign Language Interpreter on Vancouver Island. She also coordinated Interpreting/Captioning services and worked as a Student Advisor at the University of Victoria for 12 years. Kristi enjoys connecting with the diverse range of clients that come in to the agency. She is passionate about creating barrier-free environments and empowering individuals. She is committed to social justice, equality, and has her own non-profit organization supporting children and families in Tanzania. She loves travelling, exploring, and spending time outdoors.
Ocean Tennant
Clinic Administrator & Client Services
Ocean recently graduated from UVic’s history department. She grew up in East Vancouver and has a background working in integrated health clinics. She is passionate about doing work that gives back to the community, and aspires to create an environment where everyone is treated with the care that they deserve. She is very excited for the opportunity to work with the IDHHC team and community! When not at work, Ocean loves to cook, sing, and write.